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Insurance Denials/Bad Faith Information, News & Blogs

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Blue Shield Fined $300,000 for Wrongfully Denying Newborn Care

Bringing a new child into the world should be a time of celebration, not a battle with a health insurance company over whether a newborn’s medical care will be covered. Yet that is exactly what happened in two cases that recently resulted in enforcement action by the California Department of Managed Health Care (DMHC).... Read More »

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Common Health Insurance Claim Denial Tactics Used by Major Insurers

Health insurance companies often describe claim denials as the result of objective medical reviews and careful application of policy language. In reality, many policyholders discover that obtaining coverage for medically necessary treatment can become a lengthy battle involving shifting explanations, administrative roadblocks, and repeated requests for additional information. Not every denial is improper. Health... Read More »

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Why Can’t Californians Get Timely Medical Appointments?

Gianelli & Morris represents California policyholders whose health insurance claims have been delayed, denied, or effectively obstructed through access barriers imposed by health plans. One of the most frustrating and serious problems facing insured patients today is not outright denial of coverage, but the inability to actually obtain timely medical appointments with a specialist.... Read More »

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Blue Cross Blue Shield Bear the Brunt of Penalties for “Medical Necessity” Violations in 2025

The Department of Managed Health Care (DMHC) regulates health plans in California, working to ensure that health plan members have access to timely, affordable and high-quality health care. This job includes investigating complaints of wrongful claim denials and taking action against health insurers in the form of administrative penalties and other corrective actions designed... Read More »

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The Limited Role of the DMHC in Health Insurance Denials—and Why Legal Action May Still Be Necessary

When a health insurance claim is denied in California, many policyholders turn to the Department of Managed Health Care (DMHC) for help. The DMHC plays an important role in regulating health plans and enforcing compliance with the law. However, its authority has important limitations, especially when it comes to compensating individuals who have been... Read More »

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Why Proper Denial Notices Matter Under California Law

When a health insurance company denies a request for coverage, most policyholders focus on the outcome: the treatment will not be approved. But under California law, how that denial is communicated is just as important as the decision itself. A denial letter is not a formality. It is a legally required document that must... Read More »

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Anthem Began 2026 With a $15 Million Penalty from the California State Regulator, but More Enforcement Actions Keep Rolling in

Last month we reported on a $15 Million penalty levied on Blue Cross of California d.b.a. Anthem Blue Cross by the California Department of Managed Health Care (see Department of Managed Health Care Hits Anthem with $15 Million Penalty and Corrective Action, posted on February 17, 2026). While significant, it is not the only... Read More »

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When Health Plans Violate Timely Access to Care Laws in California

Health insurance denials do not always come in the form of a written refusal. Sometimes the most damaging conduct is delay. A postponed authorization. A referral that sits unprocessed. A surgery cancelled days before it was scheduled. A specialist appointment pushed out for months. Under California law, timely access to care is not optional.... Read More »

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Department of Managed Health Care Hits Anthem with $15 Million Penalty and Corrective Action

What the Enforcement Action Reveals About Systemic Health Insurance Violations in California When a state regulator takes formal enforcement action against a major health insurer, it is rarely about a single mistake. It is usually about systemic breakdowns that affect thousands of policyholders. A recent enforcement matter involving Anthem Blue Cross by the California... Read More »

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How Medi-Cal’s Dysfunctional System Hurts Its Subscribers

Medi-Cal is California’s Medicaid program, providing health coverage to millions of low-income children, seniors, people with disabilities, and working families. But most Medi-Cal beneficiaries do not receive care directly from the State. Instead, the California Department of Health Care Services (DHCS) contracts with large commercial insurance companies, known as Medi-Cal managed care plans, to... Read More »

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